Automate the Commercial Workflows that Connect Your Partner Ecosystem
CDS Partner Exchange™ is a partner automation platform that streamlines and automates the workflow connecting manufacturers, distributors, dealers, and service partners. It unifies CRM, ERP, and commerce systems to help partners quote, order, and resolve service inquiries faster without the manual handoffs, delays, and disconnected tools common in traditional partner processes.
One platform across the entire commercial lifecycle
Every stage of working with a partner from the first onboarding step to the last warranty claim runs on the same connected platform.
Onboard
Partner provisioning, deal registration, and program management
Engage
One branded workspace for distributors, dealers, and customers.
Quote & order
Structured RFQs, embedded commerce, and one-click reorders.
Fulfill
Live order status, history, inventory, and pricing — no phone calls.
Service & aftermarket
Warranty, returns, parts search, and tickets — in one flow.
WHY MANUFACTURERS CHOOSE CDS Partner Exchange™
Lower cost to serve. Stronger partner relationships. Revenue in the flow of work.
Always-on self-service
Real-time back-office visibility
Native ERP and CRM integrations surface live order status, inventory, and pricing, so your partners and teams work from the same source of truth.
Revenue in the flow of work
Embedded e-commerce, RFQ orchestration, and quick reordering turn partner enablement into transactions — not handoffs to another tool.
Everything a partner relationship needs, in a single platform.
Advanced product finder & part identification
Stop losing sales to order confusion. Our platform makes it incredibly easy for users to identify the exact products and spare parts they need for their specific applications, significantly reducing order errors.
Live inventory & pricing transparency
Give your network absolute certainty. Deliver accurate stock availability, complete pricing information, and necessary documentation upfront so your customers can buy with confidence.
Real-time order & delivery tracking
Eliminate the Where is my order? emails. Provide transparent order tracking with real-time updates on lead times and delivery schedules.
Service & support collaboration
Partners create and track service tickets directly in the platform, improving post-sale engagement and responsiveness.
Engagement analytics
See partner activity and engagement, linking content usage and behavior to intent and outcomes.
Integrations
Works with the systems you already run
CDS Partner Exchange™ comes with out-of-the-box integrations for the parts, work-instruction, and visualization tools manufacturers rely on as well as an integration framework for the rest of your enterprise stack.
- Aftermarket Replacement Parts Search to accelerate order accuracy on every part.
- Interactive Digital Work Instructions to streamline maintenance and assembly.
- Advanced Visualization Tools for a richer, more guided partner experience.
- Salesforce Commerce Cloud to identify, select, and order machinery parts.
Configure CDS Partner Exchange™ as a standalone portal, or unify product, parts, and service sales across your existing architecture.
Industrial Manufacturers Trust CDS Partner Exchange™
Ready to learn more about CDS Partner Exchange™?
See it in action.
