The Top Three Challenges B2B OEMs Face with Spare Parts Management and How to Solve Them
What is spare parts management for original equipment manufacturers (OEMs)? For Original Equipment Manufacturers (OEMs), spare parts management extends beyond stocking shelves with parts; it's the strategic backbone that ensures your customers' equipment stays operational and productive for their specific needs. It encompasses the entire lifecycle of service parts, including accurate forecasting and procurement, optimized warehousing, timely distribution, and eventual obsolescence. Your spare parts management is a critical function that directly impacts customer satisfaction, after-sales experience, and your brand's reputation. Unlike new product manufacturing, managing spare parts and services introduces unique complexities such as unpredictable demand, longer product lifecycles, and the
