Four Immediate Areas for OEMs to Digitize Knowledge for a Future-Proof Sales Process
The Costly Labor Concerns for OEMs Selling and Servicing Custom Products The current labor landscape presents a significant and costly challenge for original equipment manufacturers (OEMs) as they navigate the complexities of configuring and delivering custom products to their customers. The National Association of Manufacturers (NAM) recently highlighted that three-quarters (67%) of manufacturers cite the inability to attract and retain a quality workforce as their primary business concern. Labor concerns extend beyond simple HR issues; they are proving to be a strategic vulnerability for several reasons. As experienced personnel retire, they take invaluable "tribal knowledge" with them and consequently leave potential