October 21, 2025

CDS Visual Launches Mentor 3.0: The Connected Worker Platform Closing the Gap Between Work Instructions and Real-Time Insights

WATERTOWN, MA., Oct. 21, 2025: CDS Visual, a Dover company, is a leading provider of visual-based digital software solutions for manufacturers, today announced the launch of CDS Mentor^TM 3.0, a new connected workforce platform that unifies the entire shop floor lifecycle through digital work instruction authoring, execution, quality, skills management, and real-time insights.

CDS Mentor 3.0 is a cloud-based, AI-powered software as a service (SaaS) solution that has been engineered to close the operational gaps of the manufacturing industry by transforming frontline work instructions into a single source of truth and command center for the modern shop floor to achieve manufacturing excellence.

“With Mentor 3.0, we are delivering the operational discipline manufacturing excellence requires,” said Anna Harkins, General Manager at CDS Visual. “Mentor unifies quality, training, and execution into a single, easy-to-use, AI-powered platform that captures, stores, and distributes work instructions while providing the end-to-end process control necessary to guarantee high quality and measurable operational improvements.”

CDS Mentor is the AI-powered connected worker platform with a unified web and tablet, multi-site, multi-lingual solution built for manufacturers and field service companies to reduce the costs of quality.

Key new features of Mentor 3.0 include:

Job Execution and Built-In Quality: Connect execution to real-time production by integrating Critical-to-Quality (CTQ) inputs and instant Non-Conformance Report (NCR) submissions to provide timestamped, audit-ready quality records without separate systems.

Dynamic Authoring and Change Control: The enhanced Procedure Library enables real-time, full step-level change management and localization for faster authoring, instant deployment, and complete, auditable version control.

Options-Driven Execution for Every Variant: The Options and Skip-Step feature automatically adapt content based on variants or operator skills, enabling easier to manage training, faster onboarding and higher first-pass yield (FPY).

Integrated Training and Skill Management: Unifying Training Management, Skill Profiles, and the Training Matrix creates a single source of truth for compliance, training assignments, and operator qualifications.

Data-Rich Reporting & End-to-End Lifecycle: Supervisors gain actionable visibility into throughput, cycle time, production reports and data exports, facilitating Plan-Do-Check-Act (PDCA) loops and continuous improvement.

CDS Mentor unifies the complete shop floor execution lifecycle to enable feedback and process control with the full traceability needed to drive manufacturing excellence.

Are you interested in learning more or seeing a demo of Mentor? Get in touch with us today.

About CDS Visual

CDS Visual, a Dover company, is a leading SaaS provider that transforms complex product processes into visual, guided digital solutions for accelerating sales, optimizing after-sales service, and streamlining shop floor execution for global manufacturers.

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About the author

Anna Harkins

CDS Visual

Anna Harkins is the General Manager of CDS Visual, where she helps manufacturing OEMs transform how they grow aftermarket revenue, accelerate quote‑to‑order cycles, and scale workforce productivity. She works closely with digital, aftermarket, and operations leaders at industrial manufacturers. Anna brings a pragmatic, executive perspective shaped by real‑world challenges of modern manufacturing—from unlocking engineering data to enabling digital customer and service experiences. Her work focuses on aligning digital strategy with measurable commercial and operational outcomes. Anna regularly shares insights on how manufacturers can turn complexity into competitive advantage.

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