DOWNERS GROVE, Ill., Oct. 19, 2023 /PRNewswire/ – CDS Visual, part of Dover (NYSE: DOV) and a leading provider of software as a service (SaaS) 3D visualization solutions, today announced the release of CDS Partable™, a high-performance interactive visual search platform designed to drive incremental sales for aftermarket organizations at industrial OEMs such as industrial machinery, specialty vehicles, HVAC equipment, etc. The Partable application simplifies the setup and management of aftermarket part search capabilities, ensuring an optimal experience for shoppers as they quickly find and purchase the spare parts they need.
Partable integrates seamlessly with Salesforce Commerce Cloud™ and other B2B e-Commerce platforms, enhancing the spare parts identification process with 2D exploded drawings and interactive 3D model searches. Non-technical users can quickly select and identify the correct replacement part.
“Partable can truly be transformative as it delivers a superb customer experience, allowing users to navigate interactive 3D models to quickly identify and select spare parts,” said John Major, General Manager at CDS Visual. “Partable correlates the parts in the drawing with the sellable parts, enabling users to add to the Salesforce Commerce Cloud cart easily. Its design makes it easy for both novice and experienced users to identify sub-components, specific parts, or replacement parts for complex equipment, helping customers save valuable time and increase efficiency in their search and selection capabilities.”
Key Features of Partable Include:
- 2D & 3D Visual Search: Exploded view product images with hotspots, interactive 3D with part selection, and BOM navigation for 3D models.
- Specialized Searches: Filter by serial number, product version, order history and more.
- Easy-to-use AI-powered authoring tools: Streamlined creation readily transforms legacy 2D exploded view images, serial number-specific BOM data, and 3D CAD assets into powerful interlinked and search-friendly digital spare part catalogs.
- Integration with Salesforce Commerce Cloud: API-based integration for callback operations and data transfer with customer back-office systems.
- Approved Salesforce Commerce Cloud application: Available on the CDS Partable page in the Salesforce App Exchange™.
- SaaS Subscription: Subscription license with five administrator licenses and unlimited end users.
Partable also offers features such as visualization and product navigation facilitators, suppression functionality and authoring support for interactive content creation. It is designed to reduce costs, increase profits and enhance the overall customer experience.
Customers, dealers, distributors and technicians can now identify spare parts more efficiently and add them to the shopping cart with just one click. Partable ensures higher order accuracy, fewer returns and lower shopping cart abandonment rates.
Request a demo to learn more about Partable and see how it can benefit your eCommerce aftermarket sales.
