March 7, 2023

ESG Explodes Aftermarket Spare Part Sales

Check out this infographic to learn the benefits ESG has experienced since implementing CDS Partable into its aftermarket sales process. The results? You have to see them to believe them.

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By Nick Thompson | January 21, 2025

Digital Work Instructions for Automotive Suppliers: Driving Quality, Productivity, and Supporting OEM Audit Requirements

Automotive Suppliers are Challenged with Consistently Achieving Innovation and Quality The automotive industry requires continuous innovation while ensuring quality excellence. Automotive suppliers are faced with tight deadlines, intricate processes (with audit trails), and high standards from OEMs that require you to operate at peak efficiency to meet quality standards. The Automotive Industry Action Group (AIAG) plays a crucial role in setting standards and best practices for the automotive supply chain. For automotive suppliers, adhering to AIAG guidelines is often a prerequisite for doing business with major OEMs. Successful partnerships with OEMs require innovation and speed. As automotive suppliers, you are constantly seeking

By Nick Thompson | January 14, 2025

A 2025 Strategic Approach for OEMs to Deliver an Amazon-like Customer Experience that Increases Aftermarket Spare Part Sales

Why Leading OEMs are Rethinking their Approach to the Aftermarket in 2025 The aftermarket spare parts business has always been a vital revenue stream for manufacturers because it drives steady income, fosters customer loyalty, and can even spark new product sales. Deloitte research indicates that aftermarket margins can be up to 150% higher than new equipment sales, making the aftermarket an area of focus for more profitable sales. In my conversations with our OEM (original equipment manufacturers) customers, it's clear they understand the challenges and the desired outcomes—and they're actively seeking technology solutions like artificial intelligence (AI), ecommerce, and other future-proof

By Nick Thompson | January 7, 2025

Conquer 2025’s Labor Challenges with Digital Work Instructions: A New Year’s Resolution for Manufacturers

Labor Concerns are Top of Mind in 2025 As we step into 2025, manufacturers continue to face a familiar set of challenges: labor shortages, skills gaps, and the constant pressure to increase the efficiency and quality of their operations. Deloitte reports the manufacturing industry in the United States is experiencing its strongest growth since pre-pandemic levels, and employment stood close to 13 million in 2024. However, attracting and retaining the next generation of workers to fill these jobs remains a consistent challenge. Leaders in their field are embracing the power of digital work instructions to help conquer these hurdles in 2025. Think

By Nick Thompson | December 10, 2024

How Digital Work Instructions Help Manufacturers Build Onboarding and Continuous Training Programs That Retain Talent

Robust Training Programs are Essential for Manufacturers to Attract and Retain Employees Manufacturing is undergoing a dramatic transformation as a wave of older workers are retiring, taking decades of invaluable tribal knowledge and experience with them. The new generation of frontline workers is stepping onto the factory floor, bringing fresh perspectives and technological fluency. However, many still lack the hands-on skills or years of experience of their predecessors. The generational shift is coupled with rapid technology advancements in automation and digital transformation that are reshaping the manufacturing landscape and creating both challenges and opportunities for companies. To thrive in this evolving environment

By Nick Thompson | December 3, 2024

Building a Thriving Aftermarket Business for Food Processing Manufacturers

Why OEM Aftermarket Support is Crucial for Food Processing Success The food processing industry is a relentless race against the clock, facing constant pressure to maximize efficiency, boost productivity, and meet the ever-growing demand for safe, high-quality products. Original equipment manufacturers (OEMs) should prioritize aftermarket support for their customers in this high-stakes environment, where even the slightest hiccup can have significant consequences, and equipment reliability is paramount. A single malfunctioning component – a faulty sensor, a worn-out conveyor belt, a broken pump – can bring an entire production line to a halt. Equipment downtime costs can be staggering as perishable goods spoil,

By Nick Thompson | November 26, 2024

Boosting Customer Conversions with Enhanced Content for Industrial Equipment Distributors

Distributors are Facing a Changed Competitive Landscape The distribution game has changed. B2B industrial manufacturers have begun focusing on delivering a B2C-like experience for the complete customer journey. Instead of competing primarily with other distributor partners, some original equipment manufacturers (OEMs) have implemented digital experiences for lead generation, web shops, and e-commerce sales that can change your relationship from partner to competitor. So, what's a distributor to do? You must up your game too. The problem is that distributors often have tighter margins and less cash to splash on marketing and digital tools. But don't despair! You have a secret weapon: your

eBook

EBOOK: Optimize Your Success: Food Processing OEM Aftermarket Playbook

This free playbook offers insights and best practices for food processing OEMs looking to optimize their aftermarket business for success.

CDS Visual is a global cloud-based software company enabling manufacturers and distributors to deliver 2D and 3D visual experiences that enhance the customer experience and increase revenue.